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Frequently Asked Questions
Cancer Therapies
Medical Care
Registration & Waiting period
Arrival & Stay
Do you believe in "hopeless" cases?
We can treat severe illnesses with individual measures. That is why we support our patients at every stage of the disease. Based on my experiences, I don’t believe in hopeless cases.
Do you reject certain patients?
No, we try to help all patients. If we feel that other therapies are better for you, we will communicate this openly and honestly. Of course, we respect your personal decision in such a case. We can also help you if you are not fit to fly and need treatment at home.
Why integrative oncology?
Effective treatment must consider many aspects of the human being and the body. We understand integrative oncology to mean the use of therapies that can increase the effectiveness of cancer therapies and reduce their side effects.
The reactivation of the immune system, a lifestyle change, healthy nutrition and treatment of the tumour with alternative substances are essential elements of our programs.
Do you also use classic oncological treatments?
We always use conventional therapies when we believe that the patient will benefit. However, we combine the treatment with unique methods to reduce the side effects and increase the impact.
What is the role of the immune system in your program?
Cancer cells or precursors develop in our body every day and are recognized and killed by our immune cells. Our immune system is the most effective protection and, at the same time, a powerful weapon against cancer.
Traditional oncological treatments such as radiotherapy and chemotherapy kill cancer cells and weaken the immune system.
Therefore, we consider it very important to reduce the side effects on our immune cells to a minimum or increase their number and effectiveness through appropriate measures.
Successful cancer therapy without taking the immune system into account is not possible.
Do you treat children?
Children are not small adults. Their metabolism differs in many ways. For example, they metabolise drugs at different rates.
We, therefore, leave the treatment of children to specialised centres. In individual cases, we treat adolescents.
Will I face severe side effects?
All therapies in our centre are generally well tolerated. If we use chemotherapy (IPT) on you, we ensure that these cause fewer side effects through appropriate measures.
Is there are post-charge aftercare program?
Yes. When you are discharged, you will receive a doctor’s letter with a medication and food plan to take home. The doctor’s letter also contains further recommendations for the time after discharge.
You can also conveniently send your laboratory and other examinations (CT, MRT, etc.) via our website or email after you have been discharged.
How do you determine whether I am suitable for therapy in your clinic?
We analyze your results in detail and discuss how we can best help you during the doctor consultation.
Are your protocols individualized?
After a precise analysis of their condition and findings, every patient receives a treatment plan tailored to their needs. When creating a treatment plan, we take into account, among other things:
– Tumour type & location
– Tumour stage
– Metastases
– Organ functions
– Age and general condition of the patient
– Pre-existing illness
– Previous cancer therapies
– State of the immune system
How long does a complete therapy take?
This depends on the patient’s condition and the stage of the disease. The more advanced the disease is, the longer the treatment usually takes. The average is six weeks.
Accompanying parallel therapies can also be spread over a more extended period.
What medical checks take place during my treatment?
We regularly conduct physical examinations and laboratory tests. We can also organize ultrasound, CT, MRI, and PET-CT examinations if necessary.
What imaging tests (such as CT) do you offer?
We can organize ultrasound, CT, MRT and PET-CT examinations with very short waiting times to monitor the course of therapy, but also for other questions.
What kind of specialists work in your building?
Cancer can affect many organ systems. It is therefore always advantageous to cooperate with many specialist disciplines. Specialists with the following specializations work in our house:
– Neurology
– Internal Medicine
– Diabetology
– Dermatology
– Gynecology
– General medicine
– Urology
– Otorhinolaryngology
There is also a pharmacy in the building.
What are your working hours?
We work from Monday to Friday, from 9.00 a.m. to 5.30 p.m. Of course, longer if it should be necessary.
Can I reach you outside opening hours?
We want you always to feel safe and well-taken care of. We offer telephone support outside the opening hours every evening and at weekends at certain times.
How is the medical care at the weekend?
We will provide you with orally taken medicine for the weekend. If you have any complaints or need other assistance, you can reach us by phone at certain times.
Could I get a medical port in Hamburg?
It can sometimes be very uncomfortable for a cancer patient to have regular punctures for infusions or blood tests in the arm veins.
A port catheter can help here. It is implanted under the skin in the chest area by a surgeon and has permanent access to the bloodstream. The operation can take place with local anaesthesia. A general anaesthetic is, therefore, not necessary.
With a port, drawing blood and administering IV fluids is very easy. The doctor does not have to puncture a vein, and the patient hardly feels any pain.
We are happy to help you if you want to get a port in Hamburg.
Are there hospitals nearby?
Hamburg has a good network of hospitals. Many belong to the top care category. Here you will find, among other things, the most renowned hospital in Europe, the University Hospital Eppendorf.
In an emergency, you can always rely on professional medical care.
How can I reach the clinic?
You can reach us by phone, email or WhatsApp. Here are our contact details:
Phone: +49 (0)40 589 693 28
E-mail: [email protected]
Whatsapp: +49 (0) 176 550 995 63
What do I have to do if I am interested in a treatment?
Before you start any treatment, we need to understand the course of your illness and conduct a medical consultation.
You can arrange this personally on-site or online. Please choose the method you like best on our homepage.
Please bring all medical findings with you when you prefer a consultation in our clinic.
If you would like an online meeting, you can upload all results using our forms. We will guide you through this step by step.
If you need further assistance, you are also welcome to request a callback.
Do you have a waiting list?
We don’t have a traditional waiting list. Nevertheless, we try to organize patient occupancy so that there are not too many patients in the clinic at the same time. That allows us to take better care of our patients.
How soon could I start a therapy?
We understand that you don’t want to wait long for therapy. Our work processes are very professional, and we strive to provide you with fast service. Once the doctor’s interview has taken place, we can start preparing the medication and planning your stay.
What is the process from registration to the start of the therapy?
Here is an overview of each step:
1.) You register for a face-to-face interview or an online meeting (both free of charge)
2.) We organize a doctor’s consultation
3.) You will receive a therapy plan together with the costs
4.) If you agree with the plan, let us know, and we will send you an appointment to start treatment.
How far is the clinic from the airport?
Hamburg International Airport is only a 20-minute taxi ride from our clinic. You can reach us by public transport in about 40 minutes.
What is the easiest way from the airport to the clinic?
The easiest and fastest way to our centre is a taxi. The cost of a ride is approximately €32.
Can I get some information about Hamburg?
Hamburg is the largest city in Germany after Berlin. It has about 1.8 million inhabitants and is home to many green spaces. With its international airport and many 5-star hotels, Hamburg is also one of Germany’s most important tourist destinations.
Are there hotels nearby?
Hamburg has a high hotel density. The nearest hotel is only 300m away from our clinic. There are ten other hotels within a radius of just 3km.
Are face masks mandatory in the clinic?
Please understand that masks are compulsory in all medical facilities in Germany due to the corona epidemic. Cancer patients, in particular, often have immunodeficient therapies behind them. We have to protect them. We, therefore, ask all patients and their companions to wear a breathing mask at all times.
Do you provide food?
To avoid additional costs for your stay, we do not have a food service. You will find numerous restaurants (including vegetarian) and bakeries near our centre.
What languages do you speak in the clinic?
We speak fluent German, English and Turkish. If required, we can organize interpreters in other languages.
Is there free internet?
During your entire stay in the clinic, you have free high-speed internet access.
